Frequently Asked Questions
Everything you need to know about professional tattoo supplies and equipment.
How long does shipping typically take?
Orders placed before 2:00 PM EST are generally processed the same business day. Domestic shipping typically takes 2-5 business days depending on your location and selected shipping method.
What is your return policy for tattoo equipment?
We accept returns on unopened and unused products within 30 days of purchase. Due to health and safety regulations, needles, inks, and used machines cannot be returned unless they are defective.
Are your tattoo inks and needles sterilized?
Yes, all needles and cartridges are EO gas sterilized and individually blister-packed. Our inks are sourced directly from reputable manufacturers to ensure the highest safety standards.
Do you offer wholesale pricing for studios?
Yes, we provide wholesale accounts for licensed professional artists and shop owners. Please submit your studio license through our professional registration page to access bulk pricing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options through Shop Pay and Sezzle.
How can I track my order?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.